An agent that detects, classifies, and routes order issues before they escalate.

• Monitors failed, delayed, or flagged orders
• Identifies root causes automatically
• Routes exceptions to the correct resolution path
• Tracks resolution status end-to-end

• Manual firefighting
• Customer support overload
• Repeated unresolved issues
• Revenue loss from ignored exceptions

• Order management systems
• Customer support workflows
• Refund and replacement flows

Exceptions surface immediately. Ownership is clear. Resolution becomes systematic, not reactive.